Personal data policy

LIMAGRAIN INGREDIENTS pays particular attention to the protection of data of a personal nature (hereafter "Personal Data"). The objective of the present policy is to explain, in a clear and transparent manner, the way in which LIMAGRAIN INGREDIENTS collects and treats Personal Data during the use of its Internet site.

This policy applies to data collected and processed by LIMAGRAIN INGREDIENTS during your visit via the following link: https://www.limagrain-ingredients.com/ (hereafter the "Site").

The commitments made correspond to the values and principles to which LIMAGRAIN INGREDIENTS is attached. LIMAGRAIN INGREDIENTS undertakes, that the collection and processing of your data complies with applicable laws and regulations, in particular with European Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data ("RGPD"). Thus, LIMAGRAIN INGREDIENTS undertakes to collect and process Personal Data, from its employees as well as from third parties, only for a determined and legitimate use, corresponding to the purpose of the processing carried out. Only relevant and necessary information with regard to the objectives pursued will be recorded.

Furthermore, in terms of the protection of Personal Data, LIMAGRAIN INGREDIENTS undertakes to respect the legislation of the countries in which it operates, such as the principle of limited data conservation, the right of consultation, rectification, portability, deletion or opposition.

LIMAGRAIN INGREDIENTS guarantees the security, confidentiality and integrity of the Personal Data of its employees and third parties. For any question relating to the protection of Personal Data, you can send a request by e-mail to GDPR@limagrain.com.

We invite you to consult the website of the Commission Nationale de l'Informatique et des Libertés (hereinafter the "CNIL") at https://www.cnil.fr/ to familiarise yourself with the concepts relating to Personal Data.

1) Scope of application :

The present policy applies to the LIMAGRAIN INGREDIENTS Internet Site and to Personal Data collected exclusively via the said Site.

Concerning the processing of your personal data collected on the Site, the person responsible for processing is LIMAGRAIN INGREDIENTS, a simplified joint stock company with a share capital of 55 074 590.76 € , having its registered office at Zone Agro Industrielle, (63720) Saint-Ignat and registered with the Registre du Commerce et des Sociétés de CLERMONT-FERRAND under number 351 429 923.

2) Personal data collected by LIMAGRAIN INGREDIENTS :

The personal data that LIMAGRAIN INGREDIENTS collects on the Site are used exclusively for the management of our relations and the processing of your requests.

LIMAGRAIN INGREDIENTS is thus led to process the personal data that you provide directly on the Site and the data collected automatically.

LIMAGRAIN INGREDIENTS undertakes only to process personal data for specific, explicit and legitimate purposes.

The Site is not intended for minors and we do not intentionally collect information about them. If we become aware that we hold any Personal Data relating to a minor under the age of 15, without the prior consent of the child's parents or guardians, we will take all necessary steps to delete such data. If you believe that we may hold any data from or about a child under the age of 15, please contact us by email at info.ingredients@limagrain.com so that we can take any appropriate action.

            2.1 Type of data :

1. Personal data collected via the "Contact" form and Newsletter registration:

LIMAGRAIN INGREDIENTS collects Personal Data about you when you :

• personally fill in the "Contact" form via: https://www.limagrain-ingredients.com/fr/contactez-nous, e.: surname, first name, country, e-mail address, message if it contains one or more Personal Data
• Fill in your personal e-mail address when you subscribe to the Newsletter.

It is agreed that LIMAGRAIN INGREDIENTS does not in any way require or encourage visitors to its Site to communicate so-called "sensitive" data in the context of the Contact form. In the event that you enter in the input field of the message of the "Contact" form data likely to be qualified as "sensitive data" with regard to the applicable regulations, such as, for example, your political or religious opinions, your state of health, etc., you explicitly consent, by clicking on the button for sending the form, to LIMAGRAIN INGREDIENTS receiving this data and processing it in order to reply to you.

1. Personal Data collected automatically

The Personal Data collected in connection with the use of the Website is connection data, in particular (without limitation) relating to the Internet pages visited, IP address, connection logs which may be collected automatically when you browse our Website.)

            2.2 Legal bases on which we process your data :

Concerning the Personal Data that you provide us with (cf 2.1 a), LIMAGRAIN INGREDIENTS carries out the processing of your Personal Data on the basis of your consent. LIMAGRAIN INGREDIENTS uses this data for the sole purpose of assisting you and responding to your requests

Concerning the personal data that LIMAGRAIN INGREDIENTS collects automatically (cf 2.1 b), a specific policy concerning Cookies has been set up. LIMAGRAIN INGREDIENTS invites you to familiarise yourself with this policy on Cookies by clicking here : https://www.limagrain-ingredients.com/en/cookies

2.3 The purpose of processing your data

Your Personal Data is collected and processed for the purposes set out below:

• Respond to any requests or questions you may submit to us via our Site;
• To gather information and produce statistics enabling us to improve our Site, as well as our products and services, in particular by means of cookies.
• Determine your preferences to guide you and alert you by e-mail to content likely to attract your attention.

            2.3 How long we keep your data :

LIMAGRAIN INGREDIENTS undertakes to ensure that the duration of the conservation of your personal data is determined and proportionate according to the purpose of the processing.

LIMAGRAIN INGREDIENTS bases itself on the recommendations of the regulations in force relating to the protection of Personal Data and of the CNIL in order to decide how long Personal Data will be kept.

Your Personal Data will be kept for the periods mentioned below, depending on their nature and purpose:

3)     Storage of your Personal Data:

All the information that you provide will be stored on secure servers. LIMAGRAIN INGREDIENTS does everything possible to protect the personal data of its employees and third parties. Nevertheless, due to the nature of the Internet and the risks associated with the transmission of information on the Internet, the total security of data cannot be guaranteed.

4) Recipients of your Personal Data

The recipients of your Personal Data are limited exclusively to those persons authorised to have access to your data by virtue of their functions for the purposes set out above.

As a result, the following may have access to your Personal Data:

• LIMAGRAIN INGREDIENTS: your personal data may be transmitted within LIMAGRAIN INGREDIENTS and the companies of Groupe Limagrain to which LIMAGRAIN INGREDIENTS belongs. This transmission will always be proportionate to the purpose initially foreseen;
• Subcontractors: service providers responsible for the maintenance, hosting of the Site, data storage or IT support may, in the course of providing these services, have access to this data.

In view of the international dimension of Groupe Limagrain, LIMAGRAIN INGREDIENTS may be led to transfer your Personal Data within the Group outside the European Union. Consequently, LIMAGRAIN INGREDIENTS undertakes to carry out these transfers with appropriate guarantees ensuring adequate protection of Personal Data in accordance with the regulations in force, in particular Article 46 of the RGPD Regulation.

In particular circumstances, LIMAGRAIN INGREDIENTS may have to disclose your personal data, when required by judicial and administrative authorities justifying the need to know.

5) Security of your Personal Data:

LIMAGRAIN INGREDIENTS guarantees the security, confidentiality and integrity of the Personal Data of its employees and third parties.

To this end, LIMAGRAIN INGREDIENTS takes various measures to ensure the security of your data against loss, misuse, unauthorized access, disclosure, modification or destruction.

6) Rights concerning your Personal Data:

LIMAGRAIN INGREDIENTS collects personal data concerning you. As a result, you have various rights with regard to this data, namely :

• The right to information
• The right of access
• The right of rectification
• The right to erasure
• The right to object
• The right to restrict processing
• The right to portability.

You can find out more about these rights at   https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles/.

You can exercise your rights at any time by sending an e-mail toinfo.ingredients@limagrain.com , or by post to the following address: LIMAGRAIN INGREDIENTS, Service Marketing, ZAC Les Portes de Riom, 30 avenue Georges Gershwin, (63200) Riom.

In addition, you may at any time object to the commercial communications we send you and unsubscribe by clicking on the link contained in the electronic messages sent to you.

You also have the right to contact the CNIL by post at the address: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, by telephone: 01 53 73 22 22 or by e-mail via https://www.cnil.fr/fr/saisir-la-cnil, with any complaint relating to the way in which LIMAGRAIN INGREDIENTS collects and processes your Personal Data.

7) External links :

The Site may contain links to social networks or to the Internet sites of partners or third party companies. In accordance with the Conditions of Use (here), these links are transmitted to visitors for information only and do not constitute in any case an approval, validation or guarantee granted by LIMAGRAIN INGREDIENTS relative to the contents of these Internet sites, nor a partnership or association between LIMAGRAIN INGREDIENTS and the operators or owners of the said Internet sites. LIMAGRAIN INGREDIENTS does not manage these Internet sites and does not control the content, access, sources or links present on these sites. The present policy does not therefore apply to these Internet sites and we invite you to read their confidentiality policy before transmitting personal information to them.

8) Amendments to this policy :

This policy relating to Personal Data may change.

We will ensure that you are informed of any changes via the home page of the Site, so that you are always aware of the data that we collect, use or share.

We encourage you to check the Site frequently to be informed of any changes and how they may affect you.

Last update : February 2025