Personal data policy

PERSONAL DATA

LIMAGRAIN INGREDIENTS places the utmost importance on the protection of personal data (hereinafter referred to as “Personal Data”). The purpose of this Policy is to explain, in a clear and transparent manner, how LIMAGRAIN INGREDIENTS collects and processes Personal Data when you use its website.

“Personal Data” means any information relating to an identified or identifiable natural person. A person is considered “identifiable” where they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to them.

This Policy applies to the data collected and processed by LIMAGRAIN INGREDIENTS when you visit the following website:
https://www.limagrain-ingredients.com/ (hereinafter the “Site”).

The commitments set out in this Policy reflect the values and principles to which LIMAGRAIN INGREDIENTS is committed. LIMAGRAIN INGREDIENTS undertakes to ensure that the collection and processing of your data comply with applicable laws and regulations, in particular Regulation (EU) 2016/679 of 27 April 2016 (the “GDPR”) and the amended French Data Protection Act (Loi Informatique et Libertés), as revised by Law No. 2018-493 of 20 June 2018 amending Law No. 78-17 of 6 January 1978.

Accordingly, LIMAGRAIN INGREDIENTS undertakes to collect and process Personal Data, whether relating to its employees or to third parties, solely for specified and legitimate purposes consistent with the purposes of the processing carried out. Only information that is relevant and necessary in light of these purposes will be collected.

Furthermore, with regard to Personal Data protection, LIMAGRAIN INGREDIENTS undertakes to comply with the laws of the countries in which it operates, including principles relating to limited data retention periods and the rights of access, rectification, portability, erasure, and objection.

LIMAGRAIN INGREDIENTS ensures the security, confidentiality and integrity of Personal Data relating to its employees and third parties. For any questions relating to the protection of Personal Data, you may contact us at:
limagrain-ingredients.gdpr@limagrain.com

We invite you to consult the website of the French Data Protection Authority (CNIL) at https://www.cnil.fr/ to familiarise yourself with the concepts relating to Personal Data.

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1) Scope

This Policy applies to the LIMAGRAIN INGREDIENTS website and exclusively to the Personal Data collected through this Site.

For the processing of your Personal Data collected via the Site, the data controller is:

LIMAGRAIN INGREDIENTS, a simplified joint-stock company (SAS) with share capital of €55,074,590.76, having its registered office at Zone Agro Industrielle, 63720 Saint-Ignat, France, registered with the Clermont-Ferrand Trade and Companies Register under number 351 429 923, represented by Alexandre Raguet.

This Policy applies to:

• individuals wishing to subscribe to the Newsletter;
• individuals wishing to contact LIMAGRAIN INGREDIENTS via the dedicated Contact form;
• all visitors to the Site (www.limagrain-ingredients.com) who access and browse the Site.

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2) Personal Data collected by LIMAGRAIN INGREDIENTS

The Personal Data collected by LIMAGRAIN INGREDIENTS via the Site is used exclusively for managing our relationship with you and handling your requests.

LIMAGRAIN INGREDIENTS may therefore process both the Personal Data that you provide directly through the Site and data collected automatically.

LIMAGRAIN INGREDIENTS undertakes to process such Personal Data only for specified, explicit and legitimate purposes.

The Site is not intended for children, and we do not knowingly collect information relating to minors. If we become aware that we hold Personal Data relating to a child under the age of 15 without prior consent from the parents or legal guardians, we will take all necessary steps to delete such data. If you believe that we may hold data from or about a child under the age of 15, please contact us at info.ingredients@limagrain.com so that appropriate action may be taken.

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2.1 Nature of the data

a. Personal Data collected via the “Contact” form and Newsletter subscription

The collection and processing of Personal Data comply with the principle of data minimisation. LIMAGRAIN INGREDIENTS collects Personal Data about you only when you:

• complete the “Contact” form available at:
  https://www.limagrain-ingredients.com/fr/contactez-nous
  (last name, first name, country, email address, telephone number, company, area of interest, and message, where the latter contains Personal Data);
• provide your email address when subscribing to the Newsletter.

It is understood that LIMAGRAIN INGREDIENTS neither requests nor encourages visitors to provide “sensitive” data via the Contact form. However, if you include in your message information that may qualify as sensitive data under applicable regulations (such as political opinions, religious beliefs, or health data), you expressly consent, by submitting the form, to LIMAGRAIN INGREDIENTS receiving and processing such data for the purpose of responding to your request.

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b. Personal Data collected automatically

Personal Data collected in connection with the use of the Site includes connection data, such as (without limitation) pages visited, IP address, and connection logs, which may be collected automatically during your browsing.

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2.2 Legal bases for processing

• Data you provide directly: processed on the basis of your consent
• Automatically collected data: governed by the Cookie Policy (accessible HERE)

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2.3 Purposes of processing

Your Personal Data is processed for the following purposes:

• to respond to your requests submitted via the Site;
• to collect information and compile statistics to improve the Site, products, and services (in particular through cookies);
• to determine your preferences in order to guide you and send you relevant content by email.

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2.4 Retention period

LIMAGRAIN INGREDIENTS ensures that retention periods are proportionate to the purposes of processing and comply with applicable regulations and CNIL recommendations.

Retention table

Collection Method	Purpose	Data Collected	Retention Period	Recipients	Legal Basis
Contact form	Management and follow-up of requests (commercial, technical, general)	Name, email, phone, company, message	3 years from last contact	Marketing & Sales departments of LIMAGRAIN INGREDIENTS	Consent
Newsletter	Sending communications, news and marketing content	Email address	Until you unsubscribe, or 3 years from last contact	Marketing & Sales departments of LIMAGRAIN INGREDIENTS	Consent

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3) Data storage

All information you provide will be stored on secure servers. LIMAGRAIN INGREDIENTS makes every effort to ensure optimal protection of Personal Data. However, due to the nature of the Internet, absolute security cannot be guaranteed.

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4) Recipients of Personal Data

Recipients are strictly limited to authorised personnel.

Your Personal Data may be shared with:

• LIMAGRAIN INGREDIENTS and Limagrain Group entities (proportionately to the purpose);
• Processors, including:
  • AXIV IT GROUP (France): maintenance and technical support
  • HUBSPOT France: hosting, CRM, analytics, marketing tools

Data may be transferred outside the EU with appropriate safeguards (Article 46 GDPR).

It may be shared within countries where the Limagrain Group operates (list provided in the original text and subject to change).

Personal Data may also be disclosed where required by law or authorities.

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5) Security of Personal Data

Measures include:

• HTTPS encryption
• ISO 27001-certified hosting
• Strict access controls
• Continuous monitoring

Data is hosted by:
OVH, a simplified joint-stock company (SAS) with share capital of €10,069,020, whose registered office is located at 2 rue Kellermann, 59100 Roubaix, France, and registered with the Lille Métropole Trade and Companies Register under number 424 761 419 00045.

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6) Your rights

You have the right to:

• be informed
• access your data
• object to processing
• restrict processing
• data portability
• rectification
• erasure

You can exercise your rights at:
limagrain-ingredients.gdpr@limagrain.com

Or by post:
LIMAGRAIN INGREDIENTS – Legal Department, ZAC Les Portes de Riom, 30 avenue Georges Gershwin, 63200 Riom, France

You may also lodge a complaint with the CNIL.

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7) External links

The Site may contain links to third-party websites. These are provided for information only and do not imply endorsement. This Policy does not apply to such websites.

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8) Changes to the Policy

This Policy may be updated.

Users will be informed via the Site.

We encourage regular consultation.

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Last updated: March 2026